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SRIAAS Mobile App Privacy Policy

SRIAAS Mobile App Privacy Policy Last updated: 20 August 2026 This policy applies specifically to the SRIAAS mobile…

SRIAAS Mobile App Privacy Policy

SRIAAS Mobile App Privacy Policy

Last updated: 20 August 2026

This policy applies specifically to the SRIAAS mobile application and its connected services.

SRIAAS processes account details, contact details, health profile information, health tracker entries, prescriptions, appointments, support messages, payment status, and device notification identifiers to provide the app’s health-management and appointment features.

How app data is used

Data is used to authenticate users, synchronize their records, provide requested health tracking and appointment services, process payments, deliver notifications, provide support, secure the service, and comply with law. SRIAAS does not sell personal or health data.

Service providers

App data may be processed by Supabase for authentication, Frappe/ERPNext and SRIAAS hosting for records, cloud file storage for uploads, Firebase and OneSignal for notifications, Razorpay for payments, and server-side AI processing when a user requests report extraction. These providers process only the information needed for their function.

Retention and security

Records are retained while an account is active and as required for legal, medical, accounting, fraud-prevention, safety, or dispute-resolution obligations. SRIAAS uses encrypted transport, access controls, and restricted server credentials to protect information. No Internet service can guarantee absolute security.

Your choices and account deletion

Users can review or update profile information in the app and can delete their account from Profile > Delete account. Deletion removes the sign-in account and associated app records except information that must legally be retained. If you cannot access the app, follow the instructions on the Account Deletion page or email support@sriaas.com.

Children

The app is not intended for children to use independently without involvement and consent from a parent, guardian, or appropriately authorized healthcare provider where required by law.

Medical disclaimer

SRIAAS is not a medical device and does not diagnose, treat, cure, or prevent any medical condition. Consult a qualified healthcare professional for medical advice, diagnosis, or treatment.

Contact

For mobile-app privacy questions or requests, email support@sriaas.com.